Experience
Our years of experience means that we understand the intricacies of just about any system you could want. Since we started as Pelham Fence in 1983 we have built, installed, and serviced numerous farm gates, subdivisions entry systems and industrial gates. We understand the limitations and benefits of each aspect of a design and are able to develop solutions that will work for you.
Training
We are committed to ongoing training. each year principle members of the team attend one or more trade shows with the goal of increasing our understanding, improving our processes and attaining a greater level of professionalism. We have received accreditation through our industries governing body the American Fence Association, Accreditation and Certification Institute and the International Door Association.
We have completed the following industry certifications:
And the following manufacturer certifications:
- Hy-Security Tech Training
- Hy-security Crash rated equipment installation
- Liftmaster Tech Training
- Apollo/American access systems equipment Training
- ProDataKey Sales Training
- ProdataKey Installation Training
- ProDataKey Silver Certified Partner
- Doorking Technical Training
- PTI Security Training
- ASSA ABLOY Aperio Design Certification
- Sunshine 811 Training
- OSHA 10
- OSHA 30
Dedication
Because of our focus on gates and access systems we are able to respond faster than a standard fence company we can have nearly any custom gates built within 3 days in emergency situations. Our focus allows us to be better prepared to serve you with well equipped service trucks, professional instillation crews and outstanding service. We are qualified to install and service gate operators from manufacturers like Liftmaster, Viking, Doorking, Hy-security, Linear, Apollo, US Automatic, Maximum controls and many others. Our focus is squarely on you, your gate, and whatever you choose to use automate it with.
Our long history and involvement in the industry allows us to develop contact within the industry from manufacturers, other trades and businesses, to top gate companies in other markets. We have had the opportunity through beta testing and our relationships to help influence product development and quality as well as to emphasize the needs our customers.
Modern Tools
Besides keeping up with the technology in our business we strive to make sure we are using the best tools available to be more efficient for you. We offer CAD (computer aided drafting) gate designs on request to help you to better visualize the gate, fence or access layout. We have invested in an automated plasma cutter that allows us to cut out custom letters, shapes, or logos to use in your project and it allows us to quickly fabricate custom parts as needed. To better your experience we have invested in software that allows us to keep track of each visit to your property, as well as preferences and a history of repairs. Electronic invoicing and software to better communicate with you including text messaging of quotes invoices and arrival notifications for techs (with approval or by request).