Service

One of the most important factors in choosing a gate company is the service after installation. Each and every gate and opener we install comes with a 1-year installation warranty. Our dedicated technicians will arrive with a large inventory on their truck and can solve most issues with one visit, and because we have dedicated service personnel, we can generally respond the same day you call.

Due to the varied requirements gate operators can be complex and may not be low maintenance. We specialize in serving mission critical equipment and can help to develop a plan to keep your equipment working at peak performance and address future issues before the cause down time.

Contact us for Service

We also offer 24-hour service. You can call us any time of day or night seven days a week and we have a technician standing by to either talk you through an issue or we can be on their way to your site usually within an hour to take care of it for you. Calls are routed to our owners and on call technician by following to after hours prompts. Please note there is an additional charge for after hours service.

In addition to servicing our own equipment we are happy to service most gates and professionally installed openers even if they were installed by someone else. We offer the same speed and quality gate customer support regardless of who installed, previously serviced, or manufactured you gate entry system.

Beware of gate or fence contractors who install and then abandon you. We have run into several fence contractors who promise service after the sale and fail to deliver. We cannot honor warranties for other companies. This can leave you with an expensive bill for repairs that should have been carried out under warranty by an original installer. One quick check is to ask for references from people who have had their operator installed by a company. Online reviews can also help to identify these companies.

You never know what you will encounter with the gates. Check below for some of the issues we have run across.